Thursday, August 4, 2011

Fixing CAC access to a website when certificates seem to be the problem

A co-worker lost CAC access to ONE of the DoD websites we routinely access.  One, of the four or five we use on a regular basis.  We tried switching browsers.  We tried removing certificates.  We tried re-installing (from our install file.)

In the end, it seems like following the instructions in this PDF did the trick.

Ultimately, I think the install-root file for the root certificate was newer than our file, and so I believe newer certificates were added.  Also, the PDF mentioned some specific certificates that had to be removed.

No comments:

Post a Comment